Five tools inside

When the session stops being entertainment, Telbet Casino has the switch

You must be 18+ to play, and deposit limits, loss limits, session time reminders, self-exclusion and cooling-off periods sit in every Telbet Casino account.

Set a deposit limit

ALSI-647424 issued by Anjouan Offshore Finance Authority, audited by iTech Labs and Gaming Laboratories International

The essentials

Responsible gambling essentials in one view

After this line you will know the age rule, the licence, the national register, the helpline and whom to email.

Minimum age18+

Regulator and licenceAnjouan Offshore Finance Authority, ALSI-647424

National registerBetStop

National Gambling Helpline1800 858 858

Limits and exclusion help[email protected]

Inside your account

Before play you set it, after a loss you cannot undo it

This block shows which control sits where and what each one changes for your next session.

New account, first session

A deposit limit caps how much money reaches your balance across a chosen period, so the figure is fixed before the mood moves. Switch it on as soon as you open the account, not after a heavy night.

Set the level you accept

A loss limit stops further losses within the period you pick, which suits anyone who has chased a bad run. Set it while you are calm and let it hold through the session.

The clock you forget

Session time reminders flag how long you have been playing, which helps when a quick round stretches into an evening. Turn them on if you lose track of the clock while spinning.

A stop, not a slowdown

Self-exclusion closes your account for a set period you choose, with no play and no marketing in the meantime. Use it when a pause is not enough and you want a firm stop.

Step back for a while

Cooling-off periods block play for a short break while the account stays open, which fits a heated moment. Choose one when your head needs quiet rather than a long exit.

At the limit screen

From intention to a fixed limit in four steps

Most players worry a limit takes days to work, and this walk-through clears that up.

Find the limits tab

Open your profile from the top menu and find the limits area. Check that the account details match yours before you change anything there.

Choose the right cap

Pick the limit type that matches your concern: money in, money lost, or time at the screen. Each one is set separately, so a session can carry more than one.

The figure you confirm

Enter the figure and choose day, week or month as the period. Read the summary line once more before you continue, since the figure you confirm is the one applied.

Confirmed, then capped

Confirm the change and look for the on-screen acknowledgement before you deposit again. That confirmation is your proof the cap is live on the account.

Signs a break has become overdue

Your deposit limit and session reminders sit in the account for exactly this moment; noticing the signs early keeps a bad evening small, and the first step is a cap or a pause set before play, not after a loss.

Check whether any of these fit the way you have been playing lately.

You play longer than you planned
Deposits creep up without a decision
You chase a session that started badly
Hiding your play from people close to you
Thinking about the next session at work
Borrowing money or selling things to play
Play feels tense rather than entertaining

Help nearby

The call is free, the advice is independent

Worried that asking for help costs money or reaches the casino: both fears end here.

National Gambling Helpline

Outside the account one national line answers around the clock every day with free counselling by chat, email or phone, and relatives get confidential support too. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Beyond the account, peer support meetings for people who gamble run across Australia, led by people who have been through the same thing. gaaustralia.org.au

National Debt Helpline

Next to that, free financial counselling for gambling debt answers on weekdays during office hours and takes the pressure off the money side for players and relatives alike. ndh.org.au

The distance between a pause and a lockout

Cooling-off period. Your account holds a short pause: a break of hours or days that you switch on in the limits area. While it runs, deposits and bets do not go through, and it lifts by itself when the time you chose ends.

Can I end it early? Self-exclusion sits in the same account area and closes access for a long stretch you choose at the start. Deposits and play stop, and the block stays until the end of that period; it cannot be undone early.

Your place on BetStop. BetStop, run by the Australian Government through ACMA, is the national register: one sign-up covers every licensed provider here, takes about 5 minutes online, and lets you nominate a support person. Terms run from 3 months to a lifetime and cannot be shortened. betstop.gov.au

Five short replies

When you are unsure whether to stop

You will know which controls you can switch on and which help line fits your situation.

Can I end my self-exclusion early?+

No. Once a self-exclusion is live in your account it runs for the whole period you picked, and the period itself cannot be trimmed. BetStop applies the same rule, with a minimum of 3 months.

If I take a short break, what actually changes?+

A cooling-off period closes play and deposits for the length you pick, while your login and balance stay untouched. Play then reopens by itself when that window ends, so nothing needs asking.

Why does the casino ask for my age and ID?+

Age checks keep the room 18 and over, which is the legal age for gambling here. One government photo ID in your profile settles it, and verification usually clears within 4 hours.

Are my limits editable later, or fixed for good?+

Yes, they stay editable. The same profile section that holds your deposit, loss and session settings lets you adjust a cap, and each change keeps the day, week or month period you picked.

What is the way out if I want to stop entirely?+

Write to [email protected] from your registered address and ask for permanent closure. Support answers 24 hours a day, seven days a week, and staff will confirm once the account is shut.